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WHO WE ARE
HEATING OIL DELIVERY
Become a Customer Form
Become a Customer Form
Billing Address (if different from above)
Date of birth
Air Miles Membership Number
First: Heating System
Warm Air Oil
Hot Water Oil
Warm Air Dual Energy
Hot Water Dual Energy
Dual Energy Integrated
Dual Energy in Use
Check the capacity of the oil tank
Number of tanks
Location of the oil fill pipe
Level of oil in the tank (based on the gauge)
Location of the oil tank
As per your request your delivery mode will be on call. This means that you must place your order at least 48 hours in advance of the date on which you wish to receive the delivery, Monday through Friday, between 8:00 AM and 5:00 PM. Should the delivery be required within less than 48 hours, (or during week-ends), an extra $75.00* will be charged to your account to cover part of the cost of an emergency delivery.
Do you wish to have your furnace serviced?
Do you wish to have your equipment repaired?
The heating oil price per litre is based on the date of delivery and is subject to market fluctuations, without further notice.
Terms and conditions
Filgo Énergie inc., ("Filgo"), agrees to supply the Consumer at the delivery address indicated hereabove (the "Premises") the entire requirement of heating oil for the heating season ending June 30th, and for subsequent years thereafter, at Filgo’s prevailing heating oil price, subject to market fluctuations, without prior notice, under the terms and conditions related in the present agreement (the "Agreement"). The Agreement will automatically continue from year to year but may be terminated by either party by written notice given at least thirty (30) days prior to June 30th in any year.
The Consumer allows Filgo to conduct a credit investigation on the Consumer’s financial situation for the purpose of the Agreement. The Agreement is subject to the acceptance of the Consumer’s file by Filgo’s Credit Department.
The Consumer shall give Filgo prior written notice of thirty (30) days prior to moving or vacating the Premises. The Consumer shall be responsible for payment of oil deliveries made up to thirty (30) days after written confirmation of cancellation is received by Filgo.
The Consumer shall advise Filgo immediately should the reserve of heating oil in the Consumer’s tank fall to an abnormally low level and inform Filgo in writing should there be any modification to the Premises, the storage tank capacity, or the heating oil requirements. Filgo will take reasonable measures to maintain at all times an adequate reserve of heating oil in the tank of the Consumer on the automatic delivery mode.
The Consumer agrees to accept delivery and to pay the price charged by Filgo for all heating oil delivered under the Agreement. The signatories of the present Agreement, if they are more than one, will be solidarily responsible for the payment of all sums due to Filgo and they expressly renounce to the benefit of division or discussion. Moreover, it is understood and agreed that the price is subject to change without prior notice.
Filgo’s responsibility does not cover for the damages not directly caused by Filgo or its representative, including damages caused by superior force, the Consumer’s or a third party’s fault, a leakage from the Equipment, the oil storage tank, or above ground or underground fuel oil lines, inside or outside the dwelling, or water heater tank, the failure of the Equipment while Consumer’s dwelling is vacant or left without surveillance for more than twenty-four (24) hours, a sewer backflow (partial or total blockage due to a defective screen, plug or backflow device), impassable roads, parts shortage, Equipment which is too old or obsolete, etc.
In the event of shortages of heating oil, Filgo shall have the right to allocate supply as it sees fit amongst its customers.
Filgo shall have the right, and the Consumer specifically agrees, to assign the Agreement to an authorized agent or distributor or to any related corporation as defined in the Income Tax Act.
Heating oil is payable upon delivery or receipt of the monthly statement or according to credit terms / conditions authorized by Filgo. Filgo reserves the right to limit or withdraw these terms / conditions at any time and at its sole discretion. In case of default from the Consumer to comply with this paragraph, Filgo shall have the right to terminate the Agreement upon a simple written notice to Consumer, without costs.
Accounts in arrears are subject to a credit charge of 2% per month (25.36% compounded monthly.
Filgo may, upon a written notice to Consumer including the amended clause and the clause as it read formerly at least thirty (30) days before the effective date of the amendment, amend any and all terms and conditions of the Agreement. The Consumer shall have the right to cancel the Agreement at his sole discretion within ten (10) days after that on which each of the parties is in possession of a duplicate of the Agreement.
The Agreement constitutes the sole agreement between the parties and cancels all previous contracts with respect to the above subject matter.
I, the Consumer, agree to the terms and conditions described herein and authorize Filgo to make such investigation of my credit standing as is deemed necessary at any time, including obtaining a consumer report from a consumer reporting agency.
I confirm that my oil tank is in good condition, showing no signs of rust or sweating and is in compliance with industry standards.
Date of Consumer's Consent